LuxeWear
Luxury Fashion E-commerce · 6 months engagement
The Challenge
LuxeWear had the product quality of a premium brand but the social presence of a startup. Their Instagram had 12,000 followers acquired mostly through giveaways — low engagement, zero brand loyalty, and a feed that looked nothing like the luxury positioning they wanted. Social-attributed revenue was under 3% of total sales. Their paid social was burning budget on broad audiences with no creative strategy.
Our Strategy
We started by completely rebuilding the brand visual identity for social — a new content style guide, editorial photography direction, and tone of voice that matched the premium positioning. We designed a content architecture around three pillars: aspirational lifestyle content, product storytelling, and educational fashion content (surprising but highly engaging for luxury audiences). We then built a micro-creator program with 22 fashion creators averaging 45K-180K followers, negotiating content-first partnerships rather than simple posts. On the paid side, we restructured campaigns around lookalike audiences built from the brand's top 5% customers.
Execution Roadmap
Phase 1 — Brand & Creative Reset
Weeks 1–3- Social brand identity redesign
- Content style guide & editorial photography brief
- Existing content audit and archive of off-brand posts
- Tone of voice and caption framework development
Phase 2 — Creator & Paid Strategy
Weeks 4–8- Micro-creator identification and outreach (150+ evaluated, 22 selected)
- Content collaboration briefs and shoot direction
- Paid social campaign restructure — creative and audience overhaul
- Retargeting funnel build with 6 distinct ad sets
Phase 3 — Scale & Optimize
Weeks 9–24- Weekly content calendar execution
- Creator program expansion (batch 2: 18 new creators)
- Community management and engagement strategy
- Monthly creative refresh and performance review
The Outcome
In the first 90 days, engagement rate went from 0.6% to 4.2% — a 600% improvement. The creator program generated 14.2M impressions in the first quarter at an average CPM of $3.80, compared to $18.40 on their previous broad-targeting paid campaigns. By month 6, Instagram had grown to 240K followers with genuine community energy. Social-attributed revenue grew to represent 28% of total sales — a 580% revenue increase from the channel.
I was skeptical that a marketing agency could understand luxury. Pixora 360 proved me completely wrong. They understood our customer better than we did. The brand feels alive now — and the revenue proves it.
Isabelle Fontaine
Founder & Creative Director, LuxeWear
